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FAQ

Bluetooth is a wireless technology that makes short-range connections between devices at distances up to 10 meters. Obstacles such as walls and interference with microwave ovens can reduce the range.

How do wireless speakers work? Wireless speakers connect to devices via Bluetooth, wi-fi, or both. A Bluetooth connection establishes a one-to-one connection between the source device (phone, tablet, laptop or TV) and the speaker, through which digital audio data is transmitted; this operation is known as "pairing."

1. Turn on your Bluetooth products (headphones, speakers or TWS).
   
2. Press the Bluetooth button on the product, the LED will start flashing.
   
3. Open the Bluetooth settings on your device.
   
4. After about 20 seconds, the product name will appear in the Bluetooth list.
   
5. Press the Bluetooth name of the corresponding product in the Bluetooth list.
   
6. Done! Start playing your music.

The mojoburst bluetooth name will be the product name that appears as a bluetooth device in the list of Bluetooth devices. If you cannot find the correct bluetooth name, you can try the mojoburst model number.

It will work with almost any Bluetooth-enabled device. Note: Make sure the device is not turned off and the volume is turned up.

1. Make sure the Bluetooth function on the Bluetooth source device such as the smartphone is turned on.
   
2. Make sure the bluetooth on the smartphone is in search mode.
   
3. Make sure the mojoburst bluetooth device is not in the mute state or the volume is too low to be heard.
   
4. If you are using multiple Bluetooth devices, make sure any previous connections are disconnected. There may be a previously paired Bluetooth device within range.
   
5. When a device is connected via a 3.5 mm jack cable, the Bluetooth function is turned off. So make sure a 3.5 mm cable is not connected.
   
6. Make sure that the mojoburst bluetooth device is not more than 10 meters away from the bluetooth source device and that there are no obstacles or electronic devices between them.

Make sure the built-in battery in the mojoburst device is not discharged, otherwise recharge the battery.

This could be due to the Bluetooth source device and its current software. Try updating the software or using a different Bluetooth source device.

1. The volume of the Mojoburst device may be set to minimum.
   
2. Make sure the 3.5 mm cable is not connected.